Keeping low-income households warm and safe during the winter months since 1979.
Last winter 4,525 people stayed warmer with a combination of funds made available through our Energy Assistance Program - a record high.
Applications begin: August 1, 2016
Application deadline: May 2017
- Vendor mediation
- Funding to help pay bills
These services are offered free of charge to those who meet the 2016 Poverty Guidelines for Energy Assistance.
HRA OPENS NEW 24/7 CALL CENTER
CALL 860-356-2000 to:
- Make an appointment
- Complete a below budget worksheet
- Check the status of your energy application
- Order oil
Services must be applied for in person.
Location: 336 Arch Street, New Britain, CT
Office hours: Monday – Friday, 8:30 am – 4:30 pm
24/7 call center for appointment: (860) 356-2000
New Britain senior citizens may apply at:
Location: New Britain Senior Center, 55 Pearl Street, New Britain, CT
Office hours: Tuesdays, 9:00 am – 12:00 pm by appointment only
Call for appointment: (860) 826.3553
Bring copies of all of the following to your appointment:
Current Identification, Bills & Assets:
Current Income Documentation:
"Melissa" (fictitious name), a young mother receiving state assistance, came to the Energy Assistance office last year, desperate for help. Her utility bills were over $1,000 per month and she couldn’t make payments. The case manager developed a payment plan with the utility companies so she could pay off her debts. She also helped Melissa lower her monthly bills by making her home more energy efficient with weatherization assistance. The case manager then helped Melissa create a resume and search for a job. Melissa is now working 30 hours a week, is no longer collecting state assistance and has paid off all of her debt.
Last winter (2011), over 6,000 low-income New Britain residents stayed warm with help from HRA’s Energy Assistance Program.
Barbara Parsons, Director
For more information on energy assistance, visit the Connecticut Department of Social Services.