Keeping low-income households warm and safe during the winter months since 1979.
4,525 applications for energy assistance accepted by June 3, 2015 -
a record number of people served
Last winter 4,286 people stayed warmer with a combination of funds made available through our Energy Assistance Program.
Applications begin: August 2015
Application deadline: May 2016
- Vendor mediation
- Funding to help pay bills
Services must be applied for in person.
Location: 336 Arch Street, New Britain, CT
Office hours: Monday – Friday, 8:30 am – 4:30 pm
Call for appointment: (860) 225.1084
New Britain senior citizens may apply at:
Location: New Britain Senior Center, 55 Pearl Street, New Britain, CT
Office hours: Tuesdays, 9:00 am – 12:00 pm by appointment only
Call for appointment: (860) 826.3553
Bring copies of all of the following to your appointment:
Current Identification, Bills & Assets:
Current Income Documentation:
"Melissa" (fictitious name), a young mother receiving state assistance, came to the Energy Assistance office last year, desperate for help. Her utility bills were over $1,000 per month and she couldn’t make payments. The case manager developed a payment plan with the utility companies so she could pay off her debts. She also helped Melissa lower her monthly bills by making her home more energy efficient with weatherization assistance. The case manager then helped Melissa create a resume and search for a job. Melissa is now working 30 hours a week, is no longer collecting state assistance and has paid off all of her debt.
Last winter (2011), over 6,000 low-income New Britain residents stayed warm with help from HRA’s Energy Assistance Program.
Barbara Parsons, Director
For more information on energy assistance, visit the Connecticut Department of Social Services.