Division Heads Jill Watson, South Central Leticia Mangual, Income Development Services Director   Employment Services Contact: Leticia Mangual Phone: (860) 826-6991 South Central One-Stop Contact: Jill Watson Phone: (203) 624-1493

One-Stop Career Centers - made possible by funding from the South Central Workforce Development Board, is a partnership with Connecticut Works that offers a variety of employment services to all job seekers. Individuals who need help finding work will receive job search assistance, career exploration, resume writing, job training programs, referrals to adult and higher education classes, employer recruitment assistance and other related services. HRA operates the One-Stop Career Center, South Central with offices in New Haven, Hamden, Middletown and Meriden. HRA provides pre-employment and career development training programs to youth ages 14-21 at the South Central offices and at 58 Scarlett Drive, New Britain. Read our Success Story

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Success Story - In 2001, a nineteen year old pregnant woman receiving state assistance was referred to the One Stop Career Center to participate in a mandated Jobs First program. At the time she was working part-time at a grocery store and her baby was due in four months.

Because of her pregnancy the state gave her a one-year exemption before she had to find work. When the exempt time lapsed, the woman did not respond to phone calls or other outreach attempts and the state cut off her assistance.

By 2004, the woman, now 22 years old, had a second child and had reached the end of her rope. She decided it was time to make changes in her life and the state Department of Social Services gave her a second chance. She worked closely with her case worker and developed a plan.

She received training for an office assistant certificate and is now working 30 hours a week, receives HRA child care services and continues to explore new learning opportunities.

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Human Resources Agency of New Britain
180 Clinton Street, New Britain, CT, 06053
Phone: (860) 225-8601 • Fax: (860) 225-4843

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