Building stronger individuals, families & communities

Update on COVID-19 Response:

We continue to offer services in support of our community to the best of our ability, but have made the difficult decision to close all HRA offices to the public. Staff are still available and services will be provided by phone. If you have an appointment, your case worker will be reaching out to you. Please call our main numbers – New Britain: (860) 225-1084 or Bristol:    (860) 584-2725 – to speak with a staff member.

  • -HRA’s Early Childhood Programs (Head Start, School Readiness, and Preschool and Toddler Daycare) are closed/suspended through March 27th, 2020.

  • -HRA’s Early Childhood Programs can access breakfast and lunch at food distribution centers in New Britain. Click here for information on distribution locations.

  • -HRA's Volunteer Income Tax Assistance Program is closed/suspended through March 30th, 2020.

  • -HRA also continues to distribute food from the New Britain Food and Resource Center. The center will only distribute food using the “Grab and Go” method. Pickup Hours are: Wednesday & Friday, 11:00 AM - 3:00 PM.

  • -HRA also continues to operate the Senior Transportation and Homemaking Programs until further notice.

Thank you for your patience and understanding during this unprecedented time, and please stay safe.

Human Resources Agency of New Britain

180 Clinton Street
New Britain, CT, 06053
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Phone: (860) 225.8601
Fax: (860) 225.4843

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Regional Locations:

55 South Street
Bristol, CT
(860) 584-2725
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New Britain Locations:

336 Arch Street
(860) 225.1084
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144 Clinton Street
(860) 826.6991
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83 Whiting Street
(860) 826.4741
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55 Broad Street
(860) 612.1784
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35 Oak Street
(860) 826.4676
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