About HRA

The mission of the Human Resources Agency of New Britain, Inc. (HRA) is to improve the quality of life by helping people achieve their economic and social potential; responding to the causes and conditions of poverty; and building stronger individuals, families and the communities we serve.

The Human Resources Agency of New Britain, Inc. is a multi-service non-profit organization dedicated to increasing economic self-sufficiency among individuals and families residing in greater New Britain, Bristol and surrounding towns. HRA's five program divisions house its wide variety of services; early childhood education, community and neighborhood, employment and training, energy and housing, and health and wellness.

The Board of Directors represents the community that HRA serves. It is comprised of equal representation from the public sector (elected officials); the private sector (business and community organizations) and the neighborhoods (residents served by programs).

Last year HRA helped over 14,000 individuals and families move closer to becoming self-sufficient. By partnering with local, state and federal agencies and businesses, we help to make the most of all available resources. 

The Human Resources Agency (HRA) delivers all of its services to residents in the 6 towns of New Britain, Bristol, Burlington, Farmington, Plainville and Plymouth. 


For information on how you can help or receive help, contact:

Human Resources Agency of New Britain, Inc.

180 Clinton Street, New Britain, CT 06053
Telephone: (860) 225-8601 
Fax: (860) 225-4843
Online contact form »



U.S. Senator Chris Murphy &
Former Executive Director Rocco Tricarico
State Representative William Petit &
Former Executive Director Rocco Tricarico





Human Resources Agency of New Britain

180 Clinton Street
New Britain, CT, 06053
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Phone: (860) 225.8601
Fax: (860) 225.4843

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Regional Locations:

55 South Street
Bristol, CT
(860) 584-2725
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New Britain Locations:

336 Arch Street
(860) 225.1084
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144 Clinton Street
(860) 826.6991
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83 Whiting Street
(860) 826.4741
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55 Broad Street
(860) 612.1784
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35 Oak Street
(860) 826.4676
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