Out-of-School Youth Employment Services

Preparing youth for higher education and employment since 2009.






Start Date:
July 1, 2019 

144 Clinton Street
New Britain, CT  


55 South Street
Bristol, CT

To enroll:
New Britain: (860) 826.6991
Bristol:  (860) 584-4674
Walk-ins also welcome

Office Hours:
Monday – Friday
8:30 am – 4:30 pm

Career Jobs for YOUth
Certificate Programs

Training for careers in growing demand

Free of charge for qualified out-of-school
youth aged 18-24
Certifications & Paid Work Exeriences:

  • Machine Operation Plus Certificate -
    Manchester Community College Certificate
    Jobs: entry level Machine Operators & Assemblers
    Average annual wage: $28, 170-$37,000 annually ($13.54-$17.80/hour)
    Class start: Februrary 5, 2019 in New Britain
    Information Session: Call today to learn more
  • Certification in Customer Service -
    National Retail Foundation Certificate
    Training for entry level Customer Service 
    Average annual wage: $36,000 (just under $15/hour)
    Class start: Open enrollment in Bristol & New Britain 
    Call to learn more

  • Allied Health Training
    CNA, Emergency Medical Technician (BASIC), Medical Billing & Coding,
    Patient Care Technician, Pharmacy Technician, Phlebotomy, Veterinary Technician & more
    Average Annual Wage Ranges: $22,461 - $44,952 ($11-$22/hour)
    Classes start: April 2019 at Tunxis or CapitalCommunity Colleges
    SNAP recipients receive free training at Capital Community College 

Tunxis Community College Health Careers Open House


New Britain Celebrates Reduction of Youth

Eligibility guidelines based upon
income and family size

All certifications include:

  • Career competency and career development training
  • Relevant paid work experience
  • 1-1 staff support including job placement assistance




Success Story:

Erika knew what she wanted to do but she didn’t know how to get there. She wanted to become a Personal Care Technician but was unemployed and couldn’t afford the training. A friend heard about HRA’s Youth Employment Services and suggested she come here for help.

Working only part-time jobs since graduating from Plainville High School in 2010, Erika was shy, confused and needed some direction. HRA’s Employment Services professionals conducted career assessments and confirmed that her goal to become a Personal Care Technician would be a good fit for her so they helped her develop a career plan. Next they arranged for Capital Workforce Partners (CWP) funding to pay for her training at Tunxis Community College.

Becoming a Personal Care Technician requires successful completion of three courses - Phlebotomy, EKG and Oximetry and the Certified Nursing Assistant (CNA) course. It took Erika about 1 ½ years but she never missed a class and excelled in all three courses. She became a Certified Phlebotomist and completed an internship at the UCONN Medical Center. In September 2018 she received two job offers and accepted the Hospital of Central CT Nursing Technician position because it offers the most opportunity for growth.


Contact Information

Marilyn Ramos, New Britain
Amainata Bangura, Bristol
Leticia Mangual, Director


(860) 826.6991
(860) 584.4674
(860) 348.0338

For more information, visit:

Program funding: Funded in part by Capital Workforce Partners and are approved programs under the U.S. Department of Labor Workforce Investment Act.


Human Resources Agency of New Britain

180 Clinton Street
New Britain, CT, 06053
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Phone: (860) 225.8601
Fax: (860) 225.4843

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Regional Locations:

55 South Street
Bristol, CT
(860) 584-2725
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New Britain Locations:

336 Arch Street
(860) 225.1084
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144 Clinton Street
(860) 826.6991
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83 Whiting Street
(860) 826.4741
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55 Broad Street
(860) 612.1784
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35 Oak Street
(860) 826.4676
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